Customer Data Analyst

North Sydney, New South Wales, Australia · Customer Success

Description

About us:

On the heels of market expansion and growth, Resonate is hiring a Customer Data Analyst to join our Customer Success team and support our clients. Resonate is an Australian Scale-up organisation that has an enterprise Customer Experience (CX) platform (SaaS). The Resonate Voice of Customer and Voice of Employee platform leverages the latest technology including machine learning, text analytics, data visualization etc to deliver actionable insights to leading companies. The company has a range of flagship customers and growing brand recognition in the space.

The role:

We are looking for a passionate Customer Data Analyst who loves data. Someone who values business insights to give our customers the chance to shape and influence decisions for their customer experience programs. You will make sense of complex information and engage with the customer success team to share your insights with customers.


In this role you will:

Requirements

What we are looking for:


You’ll be challenged every day in this fast-paced environment, and will feel a sense of accomplishment in knowing you are making a difference for our customers.

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